Privacy Policy

1. Who we are

Baan Phak Legal operates as a family law practice in Bangkok, Thailand. Our registered office is at 88 Soi Sukhumvit 39, Khlong Tan Nuea, Watthana, Bangkok 10110. We act as the data controller for personal data collected through this website and in the course of providing legal services. For data-related enquiries, contact us at [email protected].

2. What personal data we collect

We collect personal data in the following circumstances:

• Contact form submissions: name, email address, telephone number (optional), and any information you include in your message.
• Direct communications: information provided in emails, calls, or in-person meetings in connection with our legal services.
• Website analytics: technical data such as browser type, pages visited, and approximate location, collected via cookies where consent has been given.

We collect only the data necessary for the purpose for which it is requested. We do not request sensitive personal data through our website contact form.

3. How we use your data

Personal data collected through our website is used to:

• Respond to your enquiry and arrange an initial consultation if requested.
• Provide and manage the legal services you have engaged us for.
• Maintain records required by our professional obligations under Thai law.
• Improve the website through aggregated, anonymised analytics data.

We do not use your personal data for marketing communications without your explicit consent. We do not sell personal data to any third party.

The legal bases for our processing are: (a) performance of a contract or pre-contractual steps; (b) compliance with a legal obligation; and (c) legitimate interests in responding to enquiries and improving our services.

4. Data retention

Enquiry data received through the website contact form is retained for up to 12 months unless a client relationship is established, in which case it forms part of the client file. Client files are retained for a minimum of seven years from the conclusion of the matter, in accordance with professional obligations under Thai law. Analytics data is retained in aggregated form only and does not identify individuals.

5. Data sharing

We do not share your personal data with third parties except in the following circumstances:

• Service providers: Website hosting and email services, which process data on our behalf under appropriate data processing agreements.
• Legal obligations: Where we are required to disclose information by Thai law or by order of a court.
• With your consent: For example, when submitting documents to a court or to another party in a legal matter, always with your prior knowledge and approval.

We do not transfer personal data outside of Thailand except where necessary for the provision of legal services and with appropriate safeguards in place.

6. Data protection measures

We take reasonable technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. These include:

• Secure encrypted storage for client files and communications.
• Access controls limiting file access to the lawyers working on the relevant matter.
• Regular review of data handling practices.

In the event of a data breach that poses a risk to individuals, we will notify affected parties as required by applicable law.

7. Cookies

Our website uses cookies to support basic functionality and, where consent is given, to collect analytics data. You can manage your cookie preferences at any time through our Cookie Policy page. Essential cookies are required for the site to function and cannot be disabled.

8. Your rights

You have the following rights in relation to your personal data:

• Right of access: To request a copy of the personal data we hold about you.
• Right to rectification: To request correction of inaccurate data.
• Right to erasure: To request deletion of your data where we no longer have a legitimate basis for holding it.
• Right to restrict processing: To request that we limit how we use your data in certain circumstances.
• Right to object: To object to processing based on legitimate interests.
• Right to withdraw consent: Where processing is based on consent, to withdraw that consent at any time.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days. Note that some rights are subject to limitations under Thai law, particularly where data is held in connection with professional legal obligations.

9. Third-party links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites. We encourage you to read the privacy policy of any site you visit.

10. Children's privacy

Our services are directed at adults. We do not knowingly collect personal data from anyone under the age of 18 through our website. If you believe a minor has submitted data through our contact form, please contact us and we will delete it promptly.

11. Changes to this policy

We may update this policy from time to time. Material changes will be indicated by an updated "Last updated" date at the top of this page. Continued use of our website after changes have been posted constitutes acceptance of the updated policy.

12. Contact

For questions about this privacy policy or our data handling practices:

• Email: [email protected]
• Post: Baan Phak Legal, 88 Soi Sukhumvit 39, Khlong Tan Nuea, Watthana, Bangkok 10110, Thailand